AV/VC Technical Support
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|Job Type||Permanent Full Time|
|Sector||EngineerEngineer - Audio VisualEngineer - Technical SupportEngineer - Helpdesk|
|Salary||£21000 - £30000 Per Annum Salary negotiable dependent on experie|
- The Opportunity
This is an exciting opportunity to work for a successful Award winning Technical Distributor as Audio Visual Technical Support.
Working within a team offering technical support to a customer network covering Video conferencing products, which have IP and cloud based functions. AV over IP streaming products Image processing products and event Servers. Also providing back up support for our client's range of Network products
Key duties and responsibilities will include:
▪Telephone technical support.
▪System specification and preparing quotations.
▪Dealing with product faults and arranging repairs.
▪Assisting sales and discussing applications with dealers.
▪Assist with maintaining demonstration and training facilities.
▪Occasional site visits to assist Dealers who need support,
▪Hands on Testing of returned and Loan kit.
▪Evaluation of new products.
In addition to full training on the key products there will also be opportunities to learn about other related products and applications.
Based in West Berkshire salary negotiable dependent on experience plus benefits.
Your skills and experience
Candidates should ideally be qualified to Degree level with good knowledge of Audio and /or practical experience of computer networks.
Work experience in a computer related environment would also be helpful,
You will be working as part of the technical team and you need to be an excellent verbal and written communicator, able to deal with all sorts of people, self-motivated and a good team player with a passion for giving first class customer service.
Due to the location of the office you will be required to have access to your own transport.
A graduate with a degree in Computer Science/Networking/Programming or similar with at least 2 years' work experience.
Our client offers excellent opportunities for career progression.
Our client is an award winning AV distributor who can offer excellent training and career opportunities.
AV Jobs are the No. 1 Audio Visual recruiters in UK and Europe working with clients and candidates to ensure a perfect job fit every time.