AV Service & Maintenance Engineer
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| Job Type | Permanent Full Time |
| Location | London and Home Counties |
| Area | Berkshire, EnglandBucks, EnglandHants, EnglandMiddlesex, EnglandSurrey, EnglandCity of London, England |
| Sector | EngineerEngineer - Audio VisualEngineer - ServiceDirector - Engineering |
| Salary | £30000 - £35000 Per Annum plus bonus and benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | AV Jobs |
| Job Ref | AV30048 |
- Description
- The Opportunity
Due to expansion, our client is looking for an AV Service Maintenance Engineer in the South of England.
Your main responsibilities will include to maintain, manage and service our client's inventory and work proactively within the technical service team. As part of this responsibility, you will be required to ensure that the digital signage sites we manage for our clients are maintained and fixed within the clients strict SLAs. You may also be responsible for training others to use the equipment.
In particular we are looking for candidates that have extensive experience in the maintaining and servicing of both indoor and outdoor digital signage.
The role will be predominantly based in the home region of the technician however due to the nature of the business the candidate will also be required to travel to other regions and abroad to assist in works.
This is a key position and carries with it a responsibility to maintain our client's reputation with new and existing clients.
Role Responsibilities:
Maintenance of Digital Signage (standalone units, Video Walls, and LED displays both indoor and outdoor)
Site Management
Health Safety Site Management of yourself and others on site
Ensure good housekeeping on site and within the warehouse space
Manage tools and spares within company vehicles and warehouse space
Maintenance of displays and related technology
Safe and careful maintenance of displays, ensuring not to physically damage the displays/modules.
Basic understanding of schematic drawing and site documentation to support a “fix first time” mentality
Good understanding of the technical aspects of digital signage and networks as well as strong computer skills
Ensure concise end of shift reports are completed and added to internal reporting systems
Ensure our clients and technical service desk team are informed through our internal helpdesk system
Ensure all equipment is tested prior to shift starting
Safe operation of access equipment/ tools
On-site Relationships
Build relationships with technical service team to ensure strong internal communication
Including activating and managing Work Permits, Security Passes and conforming to on on-site requirements.
Other Minor Responsibilities
Working with team in amending RAMS for locations if circumstance change
Work within Installation team if required
Responsible for the cleanliness and state of currently assigned company vehicle
Based in the South of England (London or Home Counties) salary is £30k-£35k p.a. doe plus company vehicle, bonus scheme and benefits.
Your skills and experience
Good verbal and written communication skills
Experience working with a helpdesk system
Competent IT knowledge (Inc Microsoft Office/Google products)
Extensive on-site service and maintenance experience
Experience and working knowledge of display / AV and computer hardware / software
Experience of working at height (IPAF qualification preferred but not required)
The ability to resolve and diagnose faults as they are encountered but understand when to refer to others for assistance
The ability to work using your own initiative as well as work within a team
Good people skills and customer service ethic
Flexibility
Problem solving skills
Organisational skills
Punctuality
The ability to multitask
Ability to make decisions under pressure and deal with complaints
A clean and full driving licence
The ability to conduct behaviour and attitude in an appropriate and professional manner
Training Qualifications Desirable:
IPAF PAL License - 1b, 3a and 3b preferred but non-essential
PASMA - preferred but non-essential
Working at Height
Manual Handling
The Organisation
Our client is well established as one of the UK leading large format, digital signage, LED display specialists in the UK, with a staff of 40+ people and a strong senior leadership team.
They currently service the transport hub, OOH media and hospitality sectors but as part of their growth post Covid-19 are now looking to capitalise on their expertise to grow into new vertical markets such as Stadia, Arena, DOOH, Retail, QSR and Corporate.
The Recruiters
AV Jobs are the leading Audio Visual recruiter in the UK working with clients and candidates to ensure a perfect job fit every time.