AV Lead Engineer
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| Job Type | Permanent Full Time |
| Location | M4 corridor |
| Area | Berkshire, EnglandHants, EnglandCity of London, EnglandAvon, England |
| Sector | EngineerEngineer - Audio VisualEngineer - ServiceEngineer - Video ConferencingEngineer - CommissioningEngineer - Project |
| Salary | £35000 - £40000 Per Annum DOE plus benefits incl. company van |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | AV Jobs |
| Job Ref | AV30054 |
- Description
- The Opportunity
This is a great opportunity to join a leading AV solutions integrator as AV Lead Engineer supporting a wide range of corporate clients.
The successful candidate will have years of experience working hands on with complex AV systems, still be excited by the technology, and be keen to deliver outstanding customer service.
Daily duties will include room and system checks, responding to requests for support, investigating and troubleshooting both AV and IT issues at the site and ensuring any active tickets are updated.
The role will be responsible for inspecting, diagnosing and repairing AV / IT systems including presentation systems, digital signage systems, UC and VC systems and QSE audit systems. A working knowledge of audio visual equipment including display equipment, control systems and complex audio systems plus communications protocols such as RS232 and RS485 is also required. TCP/IP network knowledge and understanding will be essential to the position, as is the ability to use network diagnostic tools such as Wire Shark and Packet Tracer.
Key Responsibilities:
Fault finding and rectifying AV / IT systems at the client site
Providing remote assistance and onsite technical support for clients.
Attending service handover meetings with the project team to ensure familiarity with new sites moving into support
Carrying out preventative maintenance on installed systems at the site
Providing technical assistance to service coordinators for handling customer enquiries as required
Follow and review system schematics and network designs- ensuring all details and any alterations are recorded
Represent the company with the necessary level of professional conduct and presentation
Reporting any escalated matters directly to management
Liaising with other project and engineering teams to develop customer and site knowledge
Based along M4 corridor between London and Bristol, you will receive an excellent salary circa £35k doe neg. plus company van and benefits.
Your skills and experience
The successful candidate will have:
Technical knowledge of AV, VC and IT equipment from all major brands.
Understanding of AV technology / marketplace including products and trends.
Verbal and written communication skills
Problem solving and troubleshooting skills
Organisational skills - including the ability to work on multiple projects / prioritise work
Ability to understand project schedules and plans
The ability to follow a schematic showing audio visual signals and control signals for interconnected devices is essential, as is the ability to diagnose faults within the systems. The successful candidate will be competent in the use of small hand tools and soldering for the purpose of making connections. All systems are modular so no electronic component level repair is undertaken.
Equally important is the ability to effectively communicate with both technical and non-technical individuals. This is a client facing role and as such the successful candidate will be expected to represent the company in a competent, professional and friendly manner.
This role will involve the occasional requirement to oversee sub-contractors of a technical nature. Ongoing technical training and access to Manufacturer and CTS accreditation will be provided.
The Organisation
Our client is a successful and award winning Networking and Audio Visual Integrated Solutions company who work across the UK Europe and offer an excellent career path to the successful candidate.
The Recruiters
AV Jobs are the UK's No. 1 specialist Audio Visual recruiters, working with clients and candidates to ensure a perfect job fit every time.