Audio Visual Site Engineer
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| Job Type | Permanent Full Time |
| Location | London |
| Area | City of London, EnglandLondon South West, England |
| Sector | EngineerEngineer - Audio VisualEngineer - ServiceEvents & Hire - Conferences |
| Salary | £36000 - £40000 Per Annum £36k-£40k DOE plus benefits |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | AV Jobs |
| Job Ref | AV30310 |
- Description
- The Opportunity
Our client is an agile and innovative technology provider, specialising in the delivery and integration of audio-visual solutions and managed IT services to a global marketplace. They are currently looking for Audio Visual site engineers for central London.
You will provide maintenance and engineering support to the AV environment on the client site. The position involves a high degree of exposure, working sometimes with executive management and managing directors of the client.
You will need to respond to customer needs in both proactive and reactive response. highlight potential risks. Yu will be expected to have sufficient technical knowledge and awareness of details to be able to recognise when technical problems are developing in the various disciplines, and to initiate appropriate corrective actions.
Key responsibilities:
Conduct regular meeting room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
· Troubleshoot and problem solve for the staff
· Maintain, service and monitor the use of audio-visual equipment.
· Initiative-taking maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
· Coordinate power-downs/ups
· Coordinate and manage relationships with Clients service desks.
· Fault finding and resolution of Audio Visual and Video Conferencing problems in time sensitive, high-pressure situations with the client
· Proactively building close working relationships with the customer.
· Identifying further sales opportunities with the customer and ensure these opportunities are recorded and delivered to the appropriate internal teams.
· Ensure clear communication with the service team and other appropriate internal teams regarding all customer requirements.
· Any other duties required for the role.
Based in Central London at our client's site, salary is £36k-£40k p.a. doe plus benefits.
Your skills and experience
The successful candidate will be
Articulate, driven, positive with a can do - will do attitude
· Excellent verbal and written communication skills
· Able to pass SC Clearance
· Comfortable working in an autonomous environment
· Experience in installing and supporting Audio Visual and Video Conferencing solutions
· At least 3 years relevant experience
· Trustworthiness and honesty
· Ability to work under pressure
· Flexible approach to working hours
· AMX/Crestron hardware/Software knowledge to a level where code can be uploaded/faults identified
· Knowledge of basic configurations of Cisco codecs
· Basic IT Network Knowledge
· Experience maintaining and troubleshooting Polycom Codec and Sound structure equipment
Other required skills:
· CTS exam qualification
· Microsoft Office Suite experience
· Must be able to talk, listen and speak clearly on telephone
· Availability in response to needs of the customer for installation, maintenance, and equipment malfunctions
· Must have knowledge up to commissioning level
· Technical, analytical, interpersonal and organisation skills
The Organisation
Our client is a successful technology integrator working worldwide to deliver true end-to-end solutions; giving organisations the confidence that their audio-visual, unified communications and supporting infrastructure can work together seamlessly. They offer excellent working conditions and career opportunities.
The Recruiters
AV Jobs are the No.1 specialist AV recruiters in the UK working with clients and candidates to match person to vacancy every time.