Audio Visual & Events Engineer


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2019-07-08 14:45:381970-01-01 Lava Jobs
Job Type Permanent Full Time
Location Central London
Area City of London, EnglandLondon South West, EnglandLondon North West, England Central London
Sector EngineerEngineer - Audio VisualEngineer - Technical SupportEvents & Hire - TechnicianEvents & Hire - Conferences
Salary Competitive plus benefits
Currency GBP
Start Date ASAP
Advertiser AV Jobs
Job Ref RSA29913
Description
Are you an experienced AV and events engineer with an IT background looking for your next challenge?
Are you interested in working for a progressive and constantly evolving organisation?
Do you know all the things that have to happen for an event to go well?  Are you knowledgeable about AV and Office IT?  Do you enjoy being helpful... Can you think on your feet and deal with pressure?
 
We’re looking for an AV Events and IT Desktop Support Engineer to help at public events and to help staff with their IT needs.
 
You’ll have experience of supporting AV events and supporting Windows computers in an office environment and be OK to work evenings and occasional weekends.  You’ll know how to troubleshoot and what steps to take to get something fixed.  You’ll work flexibly to support colleagues and have strong interpersonal skills.
 
What the role involves:
 
Support the AV at public events held at the RSA
  • Work with the outsourced AV Events Technician to run events, including pre-event testing and set-up
  • Own the event experiences for the meeting host and attendees
    • Assist users with our AV facilities, including Zoom video conferencing, AirTameand ClickSharescreencasting
 
Provide 1st and 2nd line helpdesk and IT support to RSA staff.  When there’s no AV support needed, the role will:
  • Log, diagnose and solve or escalate issues relating to:
    • Hardware and software faults on Windows, Android and Apple devices
    • Office 365, Microsoft Office 2016, SharePoint and Teams
  • Create, maintain and delete user accounts on all IT systems
  • Inventorise AV and IT assets
 
To find out more about this role, please download our job pack on our website’


About Us
The RSA combines thought leadership with civic innovation to further human progress. Building on our 260 year history as a beacon for enlightenment values, the RSA is currently at an exciting period in its history. We provide platforms for leading experts through the UK’s most ambitious free public lecture series, our projects generate new models for tackling the social challenges of today and we are building on our network of over 29,000 Fellows around the world – these are achievers and influencers from every field with a real commitment to progressive and social change.
 
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!
 
How to apply
 
To apply, please click ‘apply for this job’ on our recruitment page and submit a comprehensive CV. You don’t need to submit a cover letter.
 
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
 
The closing date for receipt of applications is 9am Monday 29 July 2019. First interviews are expected to take place on Tuesday 6 August 2019 and second interviews will be on Monday 12 August 2019.
 
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
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