Description: The Opportunity

This is an exciting opportunity to join a growing Audio Visual Web Cast services company who need an additional engineer to cover the North of England. The primary role of the AV Webcast Engineer is to undertake installation work of our client's webcasting equipment as well as supporting audio visual equipment or additional separate audio visual equipment at client sites. This is mainly a field-based role.

The purpose of the role is to ensure that installations are carried out to the highest level with minimal waste of project time and resource. A ‘right first time mentality to prevent return site visits is a must. You will be required to undertake installation work in accordance with the project plan and schematics as provided by the in-house project team and the AV designer. You will also work to a confirmation of works document which you will generally have had input to.

Reporting to the Technical Team Manager you will be an important member of the Operations Team.

The successful candidate will be provided with a company van.

Main Duties and Tasks

Assist and also act as lead Engineer on assigned jobs with the installation, testing and checking of AV and
webcast systems
Conduct pro-active Service Visits
Conduct Service Repair visits in line with SLA timeframes
Checking and recording visit and installation information in CRM and ensuring tickets within the system are updated on a regular basis.
Rack building as required for the installations assigned to you and assisting when required from time to time with other installation rack builds.
Update/ produce accurate documentation to reflect the as-built solution (eg.. System schematics/ IP tables) and upload to the CRM post installation
Provide backup to the service desk to answer customer support enquiries when required
Provide backup to the service desk for live stream monitoring when required.
Carry out site surveys for our basic solution upgrades and new opportunities.

Ideally based near M62, West Yorkshire - salary will be £27k - £35k p.a. doe based on 39 hour working week plus a company van. Company standard working hours are 39 per week, however this post is outside of the ‘normal office hours and therefore the Company TOIL and Overtime policy applies to this role.

Your skills and experience

The successful candidate will have the following skills & experiences :

At least 4 years experience of AV installation and integration in both new and old buildings
Experience of problem solving and troubleshooting of AV installations down to component level
The ability to work on construction sites and understand 1st and 2nd line fix skills you should also hold a current CSCS/ ECS card and associated health and safety qualifications.
Experience of terminating and testing data, audio, video and control cables.
Excellent soldering and crimping skills
The ability to read wiring schematics, plans elevation drawings
An understanding of audio conferencing systems
You will be able to prioritise a busy workload to ensure that customer issues are dealt with in the most appropriate way and escalated where necessary
An excellent understanding of audio/ video signals and data/control protocols
An excellent understanding of analogue and digital based systems

The Organisation

Our client is a successful company providing a range of AV services including webcasts, video streaming and other communication solutions predominantly across the UK Public Sector.

The Recruiters

AV Jobs are the No 1 specialist Audio Visual Recruiter in the UK and work with clients and candidates to ensure a perfect job fit.

Job Type	Permanent Full Time
Location	United Kingdom
Area	West Yorkshire, England West Yorkshire England United Kingdom
Sector	Engineer Engineer - Audio Visual Engineer - Installer Engineer - Service Director - Engineering
Salary	£27000 - £35000 Per Annum £27k-£35k doe + overtime, company van
Currency	GBP
Start Date	ASAP
Advertiser	AV Jobs
Job Ref	AV30025

Audio Visual & Webcast Engineer

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